Return Policy

Freego is happy to offer 14 days of free returns. A return request must meet the following criteria:

* receiving defects or the wrong item
* delayed shipment
* We will apply restocking fees for opened, tested, or used items depending on the condition of the item.
* We, unfortunately, must require a 10% restocking fee for customer changing their minds or refusing a shipment.
* All customers must provide a Return Merchandise Authorization (RMA) code and a reason for the return.
* We will gladly provide your refund 3 days after we receive the item and inspect it.
* Any shipping charges incurred when returning the product to Freego are the responsibility of the customer. -Returned products must be undamaged, clean, and in otherwise new condition with all original materials i.e. original packaging, manuals, and accessories, and must be accompanied by the original invoice.

If you confirm that you meet one of the criteria,then go to Make a Return Request.